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1. Using teamviewer
To start your remote support please follow the procedures below:
- Go to www.teamviewer.com
- Click on “Download Now It’s Free” and download the file
- Follow the installation procedures and setup the software on your computer
- Call us and give us the ID and password provided to you from TeamViewer
- This is absolutely secure since the password changes every time you close and open TeamViewer
- We will start providing help to you
2. Using RealVnc (RealVNC provides remote control software which lets you see and interact with desktop applications across any network.)
Go to www.realvnc.com
- Download the Free Edition
- Follow the installation procedures and setup the software on your computer
- Call us and give us your IP and your password
- We will start providing help to you
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